Vision

A society which values human dignity, inclusiveness and fosters human rights.

Mission

To promote mental health recovery and resilience through support services, advocacy, education and promotion of integrated care services in partnership with individuals, families and community partners in the City of Kawartha Lakes, the County of Haliburton and Township of Brock in the Region of Durham.

Values

Self-Determination

Each person must have control and autonomy regarding his/her own life, and we must show respect for, and responsiveness to, each individual’s preferences and needs.

Empowerment

All people must have the opportunity to develop, recognize and act from a conviction of their own power, and we must encourage the development of self-worth, abilities, and growth of each individual.

Safety

Every individual has the right to give and receive services in an emotionally and physically safe environment and we must ensure that the safety of clients, staff and volunteers is an essential factor in our service delivery and operations.

Choice

Each individual has the right and responsibility to make decisions concerning his/her present and future, and we must offer the knowledge, resources and encouragement to enable people to make informed choices.

Full Participation

The participation of all people in the varied aspects of community life is essential to the well-being of each individual and to our society as a whole, and we must encourage the inclusion and contribution of every person.

Holistic Approach

The well-being of each person is best served when they are regarded and treated as whole beings, and we must acknowledge the physical, sexual, intellectual, emotional, social, spiritual, cultural characteristics and preferences of every individual.

Respect for the Individual

Every person offers unique and irreplaceable contributions to our society and we must honour and support the dignity of each individual.

Innovation

We recognize that change is constant, and we must take a leadership role in meeting this challenge by demonstrating openness to change, flexibility, and creative approaches.

Fiscal Responsibility

Financial accountability is an essential component of our corporate duty to consumers, funding bodies, and the community as a whole and we must undertake all appropriate measures to ensure that the agency is operated in a fiscally responsible manner.

Evidence Informed Decision Making

Ensuring that we learn from our actions is critical to the improvement of the quality of our services and operations and we must ensure decisions are based on regularly reviewed appropriate outcome measurements.

Quality

We recognize the importance of continuous quality improvement and we must utilize all available tools to ensure continuing improvement.

Work-Life Balance

A healthy work-life balance is a necessary component of a successful lifestyle for clients, staff, and volunteers and we will encourage them to adopt such a lifestyle.

Environmental Responsibility

 We recognize that protection of the earth’s environment is critical to all and we fulfill our mandate in an environmentally responsible manner.